1. Information we collect

a. Personal information you provide to us:

We may collect the following types of information that you voluntarily provide:
- Account Information: When you register for our Services, we may ask for information such as your name, email address, phone number, and account preferences.
- Contact Information: When you express interest in our products or services, participate in activities, subscribe to our newsletters, or contact us directly, we may collect contact details.
- Payment Information: When making a purchase, we may collect billing information and payment details through secure payment gateways.
- Feedback and Correspondence: When you communicate with us for support, surveys, or other correspondence, we collect the information necessary to respond to your requests.
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b. Information collected automatically:

When you interact with our Services, we collect certain information automatically, which may include:
- Device Information: Details about the device used to access our Services, such as device type, operating system, and unique device identifiers.
- Usage Data: Information about your interactions with our Services, including browsing history, accessed pages, clicked links, and other engagement metrics.
- Location Data: Approximate location derived from your IP address, which may help us tailor content and enhance security.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information, such as session data, to enhance your experience and analyze usage patterns. You can manage cookies through your browser settings.
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2. How we use your information

We may use the information we collect for the following purposes:
- To send you updates and information related to our products, services, and promotions.
- To improve our website and messaging campaigns.
- To respond to your inquiries and provide customer support.
- By providing your phone number you agree to receive SMS messages from Speroe Business Automations including notifications of appointment reminders, meeting confirmations, missed call notifications, customer service, and new products.
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3. SMS Messaging and Compliance Terms of Service

Text Message Program Terms and Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services including appointment reminders, customer support, and important updates.

Opt-In Consent

Opt-Out Instructions

- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message and no further messages will be sent to unless you re-opt-in.
- All opt-out requests are processed within 24 hours.

Message Frequency and Consent

- Message frequency varies based on your interactions with our business.
- Messages will be directly related to the services you have requested.
- We do not send promotional content without specific consent.

Help and Support

- Reply HELP for assistance or contact us at info@speroeautomations.com.
- Customer support is available during regular business hours.

Carrier Information

- Standard message and data rates my apply.
- Carriers are not liable for delayed or undelivered messages
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SMS data protection statement

- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
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4. Information sharing and disclosures

We do not sell, rent, or trade personal information. We may share information with:
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Service Providers:
- Third party vendors who assist in our operations (e.g. payment processing, appointment scheduling).
- SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive.
- All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance: 
- If required by law, legal process, or to protect our rights.
- In response to valid law enforcement requests or court orders.

Business Transfers: 
- In case of mergers, acquisitions, or sale of assets
- In such cases, your data remains protected under the terms of this policy.

All above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
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5. Data Security

We implement and maintain reasonable security measures to protect your personal information: 

- Encryption of sensitive data in transit and at rest.
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws.
- Secure backup systems and data disaster recovery procedures.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
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6. Cookies and tracking technologies

We use cookies and similar technologies to:
- Analyze site traffic and use behavior.
- Remember your preferences
- Improve website functionality and user experience.
- Measure the effectiveness of our services.

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features on our website.
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7. Your rights and choices

You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails by clicking "unsubscribe" in our emails.
- Opt-out of SMS messages by replying "STOP"
- Request information on how we process your data
- Withdraw consent at any time for future communications.
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To exercise these rights, please contact us using the information in section #10
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8. Third party links

We do not have any third party links available on our site.
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9. Changes to this privacy policy

We may update this privacy policy periodically. The lates version will always be available on our website with the effective date. For significant changes we will update you by email or through a notice on our website.
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10. Contact us

If you have questions about this privacy policy, please contact us at: 

email: info@speroeautomations.com
phone: 919-415-1441
website: speroeautomations.com

By using our website and services, you agree to this Privacy Policy.
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